CEO at Run2AI
Andrea Giannuzzi is the CEO of Run2AI, leading the development of AI solutions for healthcare and the digital transformation of medical centers. On the blog he writes about call management, healthcare reception KPIs, data security and AI adoption in medical practices, drawing on real conversations handled by the Virtual Reception.
We analyzed 2,452 AI-handled conversations in healthcare facilities: what patients really ask, on which channels, and what it means for the front desk.
Read moreA practical comparison between traditional IVR and AI Virtual Reception for healthcare providers: benefits, limits, and operational impact.
Read moreDiscover the most effective artificial intelligence tools to optimize the operational management of your medical center: from document drafting to virtual assistants.
Read moreThe 10 KPIs to track in a healthcare call center in 2026: definitions, formulas, sourced benchmarks and the new metrics for AI voice assistants.
Read moreAnalysis of the escalation of cyber attacks in the Italian healthcare sector, with high-profile cases, common attack vectors, and practical solutions to strengthen cybersecurity.
Read moreExplore the risks of sending medical reports via email or WhatsApp and discover the safest GDPR-compliant methods for doctor-patient communication.
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