★★★★★
The AI assistant gives us the ability to welcome our clients by phone 24/7, actively supporting our receptionist team during normal working hours.
The AI virtual receptionist
for dermatology practices
Your dermatology practice coordinates consultations, mole mapping, aesthetic treatments, and periodic check-ups. Run2AI's Virtual Reception manages bookings and patient information 24 hours a day, 7 days a week, without missing a single call.
+15.000
Conversations/month
managed by AI
managed by AI
+2.500
Bookings/month
managed by AI
managed by AI
-70%
Front desk
workload
workload
Booking confirmed
Dermatology consultation - 11:00 AM
Some of our clients
Why dermatology practices choose Virtual Reception
Tangible benefits for your dermatology practice
Consultation and treatment booking
Automatically books dermatology consultations, mole mapping, and aesthetic treatments, respecting durations and resources in the practice calendar.
Periodic mole check-up recalls
Manages recalls for periodic mole checks and follow-ups, suggesting available slots and updating the calendar based on patient responses.
24/7 availability
The virtual assistant answers calls outside office hours, on weekends, and on public holidays. Patients can book and receive information at any time.
Up to 70% reduction in operating costs
A call handled by a human operator costs EUR 12-20 on average. With AI, the cost drops to EUR 2-6. Front desk staff are freed from repetitive tasks and can focus on in-person patient care.
What the Virtual Reception does for your dermatology practice
Automatic appointment booking
Books dermatology consultations directly in the management system calendar, checking availability in real time
Aesthetic treatment management
Manages bookings for aesthetic treatments and outpatient procedures according to configured rules and durations
Mole check-up recalls
Automates recalls for mole mapping and periodic checks, with new appointment suggestions
Compatible with your phone system
Works with VoIP and traditional PBX systems without changing your telephone infrastructure
Changes and cancellations
Handles rescheduling and cancellations, automatically updating the calendar
GDPR & EU AI Act
Encrypted data, OAuth 2.0 authentication, and complete data separation between clients
What our clients say
Experiences from practices and centers using the Virtual Reception
★★★★★
We started working with Run2AI in September. From the very first months of setup, they proved to be serious, professional, and very helpful. We've been live since January and I must say that both the phone system and the chatbot work brilliantly, giving patients the ability to book appointments 7 days a week, 24 hours a day. Truly impressive!
★★★★★
The Virtual Reception is a real game-changer for our front desk because, thanks to the callback feature, every request is automatically tracked and no patient goes unanswered.
Frequently asked questions about Virtual Reception for dermatology practices
Yes. The Virtual Reception manages different appointment types: dermatology consultations, mole mapping, aesthetic treatments, and follow-ups. It can distinguish durations and required resources and book in the correct slot according to your practice's rules.
The Virtual Reception integrates with leading healthcare management systems such as Doctolib, Gipo, Medinformatica, Vettore Medical, and Google Calendar. It reads availability in real time and books appointments directly in the calendar without manual intervention.
Yes. You can configure recall campaigns for periodic mole checks and follow-ups: the assistant contacts patients, suggests available dates, and updates the calendar based on their responses.
Yes. The solution is GDPR and EU AI Act compliant, with data encryption, OAuth 2.0 authentication, and complete data separation between clients. The assistant requests privacy consent where necessary for sensitive data.
Plans start from EUR 207 per month on an annual commitment, including 500 minutes of actual conversation time per month. For additional volumes or customisations, pricing can be defined on a quote basis.
Automate your dermatology practice's front desk
Book a free demo and discover how the Virtual Reception can transform call management at your dermatology practice.
Book free demo