Your dermatology practice coordinates consultations, mole mapping, aesthetic treatments, and periodic check-ups. Run2AI's Virtual Reception manages bookings and patient information 24 hours a day, 7 days a week, without missing a single call.
Tangible benefits for your dermatology practice
Automatically books dermatology consultations, mole mapping, and aesthetic treatments, respecting durations and resources in the practice calendar.
Manages recalls for periodic mole checks and follow-ups, suggesting available slots and updating the calendar based on patient responses.
The virtual assistant answers calls outside office hours, on weekends, and on public holidays. Patients can book and receive information at any time.
An hour of calls handled by an operator costs on average €18-20. With AI, the cost drops to €6. Front desk staff are freed from repetitive tasks and can focus on in-person patient care.
Books dermatology consultations directly in the management system calendar, checking availability in real time
Manages bookings for aesthetic treatments and outpatient procedures according to configured rules and durations
Automates recalls for mole mapping and periodic checks, with new appointment suggestions
Works with VoIP and traditional PBX systems without changing your telephone infrastructure
Handles rescheduling and cancellations, automatically updating the calendar
Encrypted data, OAuth 2.0 authentication, and complete data separation between clients
Experiences from practices and centers using the Virtual Reception
Success story
Centro Dermatologia MySkin activated omnichannel Virtual Reception on voice, WhatsApp, and web chatbot to end busy lines and endless callbacks.
150–200 calls handled monthly; over 65 written interactions; 19% conversion to booking requests — with full calendar integration next.
Read the full storyYes. The Virtual Reception manages different appointment types: dermatology consultations, mole mapping, aesthetic treatments, and follow-ups. It can distinguish durations and required resources and book in the correct slot according to your practice's rules.
The Virtual Reception integrates with leading interoperable healthcare booking management systems, including Vettore Medical, Doctolib, DBMedica, Medinformatica-Medistudio, Innogea-Caremed, RB Software-W Ges.La.An., Google Calendar, Outlook, BCS, Bollino IT, Snoots and Alcyon-Dr.Vet. It reads availability in real time and books or modifies appointments directly in the calendar.
Yes. You can configure recall campaigns for periodic mole checks and follow-ups: the assistant contacts patients, suggests available dates, and updates the calendar based on their responses.
Yes. The solution is GDPR and EU AI Act compliant, with data encryption, OAuth 2.0 authentication, and complete data separation between clients. The assistant requests privacy consent where necessary for sensitive data.
Plans start from EUR 207 per month on an annual commitment, including 500 minutes of actual conversation time per month. For additional volumes or customisations, pricing can be defined on a quote basis.
Book a free demo and discover how the Virtual Reception can transform call management at your dermatology practice.
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