Your physiotherapy center coordinates treatment cycles, follow-up sessions, and multiple therapists with different needs. Run2AI's Virtual Reception manages bookings and patient requests 24 hours a day, 7 days a week: organising the schedule, supporting rehabilitation pathways, and freeing the front desk from repetitive calls.
Tangible benefits for your center and your team
Books and coordinates multi-session physiotherapy programmes: the AI organises subsequent sessions, manages follow-ups, and keeps the rehabilitation cycle aligned with the center's schedule.
Independently manages each physiotherapist's calendar, respecting schedules, shifts, and availability. Patients book with the right professional without overlaps.
The virtual assistant answers calls outside office hours, on weekends, and on public holidays. Patients and caregivers can book sessions or request information at any time.
An hour of calls handled by an operator costs on average €18-20. With AI, the cost drops to €6. Front desk staff can focus on in-person care and higher-value activities.
Books physiotherapy sessions directly in the management system calendar, checking availability in real time
Structures multi-session cycles, schedules subsequent sessions, and organises follow-ups in the rehabilitation pathway
Aligns different physiotherapists' calendars, managing slots, session durations, and individual availability
Works with VoIP and traditional PBX systems without changing your telephone infrastructure
Handles rescheduling and cancellations, automatically updating the calendar
Encrypted data, OAuth 2.0 authentication, and complete data separation between clients
Experiences from healthcare facilities using the Virtual Reception
Success story
Centro Medico Fisioterapico IGEA activated omnichannel Virtual Reception to eliminate missed calls, structure callbacks, and book rehab appointments autonomously across voice, web chat, and WhatsApp.
Over 1,240 monthly interactions handled; 10% converted to autonomous bookings; 100% tracking of missed calls for physiotherapy and orthopedics pathways.
Read the full storyYes. The Virtual Reception manages multi-session treatment cycles: it structures the programme, books subsequent sessions, and organises follow-ups in the calendar, keeping the entire rehabilitation cycle consistent.
The Virtual Reception integrates with leading interoperable healthcare booking management systems, including Vettore Medical, Doctolib, DBMedica, Medinformatica-Medistudio, Innogea-Caremed, RB Software-W Ges.La.An., Google Calendar, Outlook, BCS, Bollino IT, Snoots and Alcyon-Dr.Vet. It reads availability in real time and books or modifies appointments directly in the calendar.
Yes. Each physiotherapist has a separate calendar: the assistant checks individual schedules, avoids overlaps, and suggests slots consistent with each professional's availability.
Yes. The solution is GDPR and EU AI Act compliant. We use advanced data encryption, OAuth 2.0 authentication, and complete data separation between clients. The assistant requests explicit privacy consent before processing sensitive data.
Plans start from EUR 207 per month on an annual commitment, including 500 minutes of actual conversation time per month. For specific needs, pricing can be customised based on the number of therapists and call volume. Contact us for a tailored quote.
Book a free demo and discover how the Virtual Reception can transform call management at your physiotherapy center.
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