The AI assistant gives us the ability to welcome our clients by phone 24/7, actively supporting our receptionist team during normal working hours.
The AI virtual receptionist
for physiotherapy centers
Your physiotherapy center coordinates treatment cycles, follow-up sessions, and multiple therapists with different needs. Run2AI's Virtual Reception manages bookings and patient requests 24 hours a day, 7 days a week: organising the schedule, supporting rehabilitation pathways, and freeing the front desk from repetitive calls.
managed by AI
managed by AI
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Why physiotherapy centers choose Virtual Reception
Tangible benefits for your center and your team
Treatment cycle management
Books and coordinates multi-session physiotherapy programmes: the AI organises subsequent sessions, manages follow-ups, and keeps the rehabilitation cycle aligned with the center's schedule.
Multi-therapist coordination
Independently manages each physiotherapist's calendar, respecting schedules, shifts, and availability. Patients book with the right professional without overlaps.
24/7 availability
The virtual assistant answers calls outside office hours, on weekends, and on public holidays. Patients and caregivers can book sessions or request information at any time.
Up to 70% reduction in operating costs
A call handled by a human operator costs EUR 12-20 on average. With AI, the cost drops to EUR 2-6. Front desk staff can focus on in-person care and higher-value activities.
What the Virtual Reception does for your physiotherapy center
Books physiotherapy sessions directly in the management system calendar, checking availability in real time
Structures multi-session cycles, schedules subsequent sessions, and organises follow-ups in the rehabilitation pathway
Aligns different physiotherapists' calendars, managing slots, session durations, and individual availability
Works with VoIP and traditional PBX systems without changing your telephone infrastructure
Handles rescheduling and cancellations, automatically updating the calendar
Encrypted data, OAuth 2.0 authentication, and complete data separation between clients
What our clients say
Experiences from healthcare facilities using the Virtual Reception
We started working with Run2AI in September. From the very first months of setup, they proved to be serious, professional, and very helpful. We've been live since January and I must say that both the phone system and the chatbot work brilliantly, giving patients the ability to book appointments 7 days a week, 24 hours a day. Truly impressive!
The Virtual Reception is a real game-changer for our front desk because, thanks to the callback feature, every request is automatically tracked and no patient goes unanswered.
Frequently asked questions about Virtual Reception for physiotherapy centers
Yes. The Virtual Reception manages multi-session treatment cycles: it structures the programme, books subsequent sessions, and organises follow-ups in the calendar, keeping the entire rehabilitation cycle consistent.
The Virtual Reception integrates with leading healthcare management systems and scheduling platforms used by physiotherapy centers. It reads availability in real time and books sessions and appointments directly in the management system without manual intervention.
Yes. Each physiotherapist has a separate calendar: the assistant checks individual schedules, avoids overlaps, and suggests slots consistent with each professional's availability.
Yes. The solution is GDPR and EU AI Act compliant. We use advanced data encryption, OAuth 2.0 authentication, and complete data separation between clients. The assistant requests explicit privacy consent before processing sensitive data.
Plans start from EUR 207 per month on an annual commitment, including 500 minutes of actual conversation time per month. For specific needs, pricing can be customised based on the number of therapists and call volume. Contact us for a tailored quote.
Automate your physiotherapy center's front desk
Book a free demo and discover how the Virtual Reception can transform call management at your physiotherapy center.
Book free demo