Yes. It is built with a privacy-by-design approach, so no personal or clinical data is retained. Interaction traceability and managed processes comply with European regulations.
The artificial intelligence that helps you always give a response to your patients
- Zero missed calls
- No more phone queues
- 24/7 reception availability
average calls missed by a medical center every day
phone wait time before speaking with an operator
Alcuni nostri clienti
Try our
Virtual Reception:
You will be answered by the virtual assistant of Sant'Andrea Medical Center (a purely fictional demo center). Any data exchanged during the conversation will be handled in compliance with privacy regulations (full privacy notice available at this link).
One engine, four coordinated inbound channels
You choose how to communicate with your patients
VocalBot
Voice assistant that autonomously answers your facility's calls. It communicates naturally by voice, responding in a personalized way to patient requests 24/7, and automates bookings through integration with your management system.
Manage all channels from a single Control Panel
Monitor conversations, manage bookings, and intervene in real time on patient requests from a single interface.
Frequently asked questions
Patients can always request to speak with an operator, who may answer in queue or call back later. Human intervention may also be required when the AI lacks the information to respond or cannot proceed autonomously, triggering automatic human escalation.
Yes. Run2AI supports integrations with leading healthcare management systems to enable booking management and calendar availability.
Discover how to reduce wait times and missed calls while improving the patient experience from the first contact.