Yes. It is built with a privacy-by-design approach, so no personal or clinical data is retained. Interaction traceability and managed processes comply with European regulations.
The artificial intelligence that helps you always give a response to your patients
- Zero missed calls
- No more phone queues
- 24/7 reception availability
20%
of daily calls converted into appointments
131%
ROI generated after just the first month of use
3x
more autonomous patients who book appointments
Alcuni nostri clienti
Try our
Virtual Reception:
You will be answered by the virtual assistant of Sant'Andrea Medical Center (a purely fictional demo center). Any data exchanged during the conversation will be handled in compliance with privacy regulations (full privacy notice available at this link).
One engine, four coordinated inbound channels
You choose how to communicate with your patients
VocalBot
The next-generation voice assistant designed to evolve your facility's phone system into an intelligent, always-on platform. VocalBot communicates in natural, fluent language, welcoming every patient in a personalized way. It autonomously handles phone triage and integrates with your management system to book or reschedule appointments without human intervention, eliminating waiting queues for good.
- Impact on patient experience: Patients no longer wait on hold, dramatically improving their perception of service quality.
- Technological innovation: A cutting-edge system that responds 24/7, ensuring no call goes unanswered.
Manage all channels from a single Control Panel
- Monitor conversations
- Manage bookings
- Intervene in real time on patient requests
Frequently asked questions
Patients can always request to speak with an operator, who may answer in queue or call back later. Human intervention may also be required when the AI lacks the information to respond or cannot proceed autonomously, triggering automatic human escalation.
Yes. Run2AI supports integrations with leading healthcare management systems to enable booking management and calendar availability.
Do as your patients do. Trust recognized specialists.
Discover how to reduce wait times and missed calls while improving the patient experience from the first contact.