The artificial intelligence that helps you always give a response to your patients

  • Zero missed calls
  • No more phone queues
  • 24/7 reception availability
33%

average calls missed by a medical center every day

7 min on average

phone wait time before speaking with an operator

Alcuni nostri clienti

Pretmedica MD Concierge Argentum Centro Medico Igea Metica Studio Postorino Biocontrol UILDM CEINGE Biotecnologie Avanzate Universiis Pretmedica MD Concierge Argentum Centro Medico Igea Metica Studio Postorino Biocontrol UILDM CEINGE Biotecnologie Avanzate Universiis

Try our
Virtual Reception:

You will be answered by the virtual assistant of Sant'Andrea Medical Center (a purely fictional demo center). Any data exchanged during the conversation will be handled in compliance with privacy regulations (full privacy notice available at this link).

One engine, four coordinated inbound channels

You choose how to communicate with your patients

Run2AI Inbound VocalBot channel

VocalBot

Voice assistant that autonomously answers your facility's calls. It communicates naturally by voice, responding in a personalized way to patient requests 24/7, and automates bookings through integration with your management system.

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Centralized Virtual Reception dashboard with inbound channel monitoring

Manage all channels from a single Control Panel

Monitor conversations, manage bookings, and intervene in real time on patient requests from a single interface.

Frequently asked questions

Yes. It is built with a privacy-by-design approach, so no personal or clinical data is retained. Interaction traceability and managed processes comply with European regulations.

Patients can always request to speak with an operator, who may answer in queue or call back later. Human intervention may also be required when the AI lacks the information to respond or cannot proceed autonomously, triggering automatic human escalation.

Yes. Run2AI supports integrations with leading healthcare management systems to enable booking management and calendar availability.

Discover how to reduce wait times and missed calls while improving the patient experience from the first contact.