★★★★★
The AI assistant gives us the ability to welcome our clients by phone 24/7, actively supporting our receptionist team during normal working hours.
The AI virtual receptionist
for dental clinics
Your dental practice receives calls for appointments, hygiene recalls, and emergency slots. Run2AI's Virtual Reception manages schedules, periodic recalls, and patient information 24 hours a day, 7 days a week, without missing a single call.
+15.000
Conversations/month
managed by AI
managed by AI
+2.500
Bookings/month
managed by AI
managed by AI
-70%
Front desk
workload
workload
Booking confirmed
Dental hygiene - Dr. Rossi
Some of our clients
Why dental practices choose Virtual Reception
Tangible benefits for your dental practice
Automatic hygiene recall management
Automates calls and reminders for periodic hygiene sessions: confirmations, rescheduling, and recalls reduce no-shows and lighten the front desk workload.
Zero missed calls, even for emergencies
Cloud architecture with unlimited simultaneous calls: no busy signals during peak times or when patients call with pain or dental emergencies.
24/7 availability
The virtual assistant answers calls outside office hours, on weekends, and on public holidays. Bookings and recalls remain active even when the practice phone is off.
Up to 70% reduction in operating costs
A call handled by a human operator costs EUR 12-20 on average. With AI, the cost drops to EUR 2-6. Front desk staff can focus on in-person patient care instead of repetitive calls.
What the Virtual Reception does for your dental practice
Automatic appointment booking
Books dental appointments in the management system calendar, checking availability in real time
Periodic hygiene recalls
Manages reminders and recalls for cleanings, check-ups, and periodic hygiene appointments
Dental emergency handling
Recognises urgent requests and, with a safety mechanism, transfers the call to an operator when needed
Compatible with your phone system
Works with VoIP and traditional PBX systems without changing your telephone infrastructure
Changes and cancellations
Handles rescheduling and cancellations, automatically updating the calendar
GDPR & EU AI Act
Encrypted data, OAuth 2.0 authentication, and complete data separation between clients
What our clients say
Experiences from healthcare facilities using the Virtual Reception
★★★★★
We started working with Run2AI in September. From the very first months of setup, they proved to be serious, professional, and very helpful. We've been live since January and I must say that both the phone system and the chatbot work brilliantly, giving patients the ability to book appointments 7 days a week, 24 hours a day. Truly impressive!
★★★★★
The Virtual Reception is a real game-changer for our front desk because, thanks to the callback feature, every request is automatically tracked and no patient goes unanswered.
Frequently asked questions about Virtual Reception for dental clinics
Yes. The Virtual Reception schedules and manages recalls for periodic hygiene visits: it contacts patients to confirm or reschedule the session, reduces no-shows, and lightens the front desk workload.
The Virtual Reception integrates with leading dental practice management systems and healthcare platforms (e.g. Doctolib, Gipo, Medinformatica, Vettore Medical, and Google Calendar). It reads availability in real time and books or modifies appointments directly in the practice calendar.
Yes. A safety mechanism is in place for emergencies: the assistant recognises priority situations and can transfer the call to an operator or the practice, ensuring the patient always has an appropriate response channel.
Yes. The solution is GDPR and EU AI Act compliant. We use advanced data encryption, OAuth 2.0 authentication, and complete data separation between clients. The assistant requests explicit privacy consent before processing sensitive data.
Plans start from EUR 207 per month on an annual commitment, including 500 minutes of actual conversation time per month. For specific volumes or clinic needs, pricing can be customised. Contact us for a tailored quote.
Automate your dental practice's front desk
Book a free demo and discover how the Virtual Reception can transform call management at your dental practice.
Book free demo