★★★★★
The AI assistant gives us the ability to welcome our clients by phone 24/7, actively supporting our switchboard team during normal working hours.
Alcuni nostri clienti
Connect Run2AI's AI virtual receptionist to your Doctolib account. The assistant answers calls 24/7, checks availability in real time and books appointments directly into the Doctolib calendar, with zero manual intervention.
Ti risponderà l'assistente virtuale del Centro Medico Sant'Andrea (centro fittizio puramente dimostrativo). I dati eventualmente scambiati in conversazione verranno trattati nel rispetto della privacy (informativa completa disponibile a questo link).
From activation to the first automated booking in just a few days
We activate the connection with your Doctolib account. You don't need to change anything in your current setup: the integration works transparently.
The Virtual Reception answers calls, understands patient requests and checks availability on your Doctolib calendar in real time.
The appointment is inserted directly into the Doctolib calendar. The patient gets instant confirmation, your staff doesn't need to do anything.
Concrete benefits for your healthcare facility
The AI assistant answers calls outside office hours, on weekends and holidays. Patients can book at any time, and Doctolib availability is always checked in real time.
Every booking, modification or cancellation is instantly synced with the Doctolib calendar. No risk of double bookings or ghost appointments.
From the patient's call to the appointment confirmation on Doctolib: fully automatic. Reception staff are freed from repetitive tasks and can focus on in-person patient care.
A call handled by a human operator costs on average EUR 12-20. With AI, the cost drops to EUR 2-6 per call. It doesn't replace staff, but frees them for higher-value activities.
Checks the Doctolib calendar availability in real time during the call
Books appointments directly into the Doctolib calendar without human intervention
Handles rescheduling and cancellations, updating Doctolib automatically
Compatible with VoIP and traditional switchboards (Yeastar and others) without changing your infrastructure
Patients receive appointment confirmation via SMS right after booking
Encrypted data, OAuth 2.0 authentication and complete data separation between clients
Experiences from healthcare facilities using Virtual Reception
The AI assistant gives us the ability to welcome our clients by phone 24/7, actively supporting our switchboard team during normal working hours.
We started our collaboration with Run2AI in September. From the very first months of setup, they proved to be serious, professional and very helpful. We've been operational since January and I must say that both the switchboard and the chatbot work great, offering patients the ability to make appointments 7 days a week, 24 hours a day. Truly congratulations!
The Virtual Reception is a real breakthrough for our front desk because, thanks to the callback function, every request is automatically tracked and no patient goes unanswered.
Run2AI's Virtual Reception connects directly to Doctolib to read availability in real time. When a patient calls, the AI assistant checks the Doctolib calendar, suggests available slots and books the appointment directly, without any manual intervention.
No, you don't need to change anything in your Doctolib configuration. The integration is activated on the Run2AI side and works transparently with your existing Doctolib account, without changing your workflows.
Absolutely. Our solution is compliant with GDPR and the EU AI Act. Data is encrypted both at rest and in transit, with OAuth 2.0 authentication and complete data separation between clients. The assistant always requests explicit privacy consent.
The system always provides for human intervention when needed. For complex requests or emergencies, the call is immediately transferred to a human operator. Alternatively, an automatic callback card is created with the full conversation transcript, so no request is ever lost.
The Doctolib integration can be activated in just a few days. Our team configures the connection to your Doctolib account, customizes the AI assistant to your facility's needs and launches the service without any disruption.
Book a free demo and discover how to integrate Doctolib with Run2AI's AI virtual receptionist.
Book a free demo