The virtual reception that responds 24/7 to your patients' WhatsApp messages.

Automate bookings, reminders, and frequent answers on WhatsApp with Virtual Reception.

Patient WhatsApp conversation managed by Run2AI Virtual Reception
98%

WhatsApp message open rate

76%

Of adults prefer to communicate via messaging

-60%

Reduction in no-shows thanks to reminder messages

Some of our clients

Pretmedica MD Concierge Argentum Centro Medico Igea Metica Studio Postorino Biocontrol UILDM CEINGE Biotecnologie Avanzate Universiis Pretmedica MD Concierge Argentum Centro Medico Igea Metica Studio Postorino Biocontrol UILDM CEINGE Biotecnologie Avanzate Universiis

Communicate on the app your patients use most

24/7 bookings

Let patients check availability and book appointments on their own, at any time, including holidays.

Changes and cancellations

Cancel or reschedule appointments in a few taps, freeing slots for other patients in real time.

Automatic FAQ answers

Opening hours, exam preparation instructions, directions. The system instantly answers the most common questions.

Smart reminders

Send automatic reminders before visits to drastically reduce forgotten appointments.

Follow-up and prevention

Remind patients months later to schedule annual check-ups or the next steps in their care pathway.

Live management from the control panel

Live Virtual Reception control panel on WhatsApp
  • Live handoff to human chat: operators take over directly from the control panel.
  • Audio notes and images received and understood: AI understands what people need and routes them appropriately.
  • Conversation tracking and practice management integration. Conversations remain accessible and sync with your schedule.

Frequently asked questions

No. The solution can work without changing how you communicate today: we assess the best setup for your facility together.

If you already use WhatsApp Business, we review your existing setup and configure Virtual Reception integration while keeping operations running smoothly.

No. Keep your existing number.

Yes. Virtual Reception on WhatsApp is also suitable for independent specialists and small practices with simplified workflows.

Do what your patients do. Trust recognized specialists.

Bring WhatsApp to your front desk with a fast, professional, always-available experience.