The AI virtual receptionist for dental clinics

Your dental practice receives calls for appointments, hygiene recalls, and emergency slots. Run2AI's Virtual Reception manages schedules, periodic recalls, and patient information 24 hours a day, 7 days a week, without missing a single call.

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+15.000 Conversations/month
managed by AI
+2.500 Bookings/month
managed by AI
-35% Front desk
workload
Booking confirmed Dental hygiene - Dr. Rossi

Some of our clients

Pretmedica MD Concierge Biocontrol Centro Medico Igea Metica Studio Postorino Astrosalute Casa di Cura Regina Pacis Dermatologia Myskin FisioPolis Istituto Diagnostico Prof. D. Meduri Villa Esperia Pretmedica MD Concierge Biocontrol Centro Medico Igea Metica Studio Postorino Astrosalute Casa di Cura Regina Pacis Dermatologia Myskin FisioPolis Istituto Diagnostico Prof. D. Meduri Villa Esperia

Why dental practices choose Virtual Reception

Tangible benefits for your dental practice

Automatic hygiene recall management

Automates calls and reminders for periodic hygiene sessions: confirmations, rescheduling, and recalls reduce no-shows and lighten the front desk workload.

Zero missed calls, even for emergencies

Cloud architecture with unlimited simultaneous calls: no busy signals during peak times or when patients call with pain or dental emergencies.

24/7 availability

The virtual assistant answers calls outside office hours, on weekends, and on public holidays. Bookings and recalls remain active even when the practice phone is off.

Up to 70% reduction in operating costs

An hour of calls handled by an operator costs on average €18-20. With AI, the cost drops to €6. Front desk staff can focus on in-person patient care instead of repetitive calls.

What the Virtual Reception does for your dental practice

Automatic appointment booking

Books dental appointments in the management system calendar, checking availability in real time

Periodic hygiene recalls

Manages reminders and recalls for cleanings, check-ups, and periodic hygiene appointments

Dental emergency handling

Recognises urgent requests and, with a safety mechanism, transfers the call to an operator when needed

Compatible with your phone system

Works with VoIP and traditional PBX systems without changing your telephone infrastructure

Changes and cancellations

Handles rescheduling and cancellations, automatically updating the calendar

GDPR & EU AI Act

Encrypted data, OAuth 2.0 authentication, and complete data separation between clients

What our clients say

Experiences from healthcare facilities using the Virtual Reception

The AI assistant gives us the ability to welcome our clients by phone 24/7, actively supporting our receptionist team during normal working hours.

Marco S.
Administrator, Biocontrol

We started working with Run2AI in September. From the very first months of setup, they proved to be serious, professional, and very helpful. We've been live since January and I must say that both the phone system and the chatbot work brilliantly, giving patients the ability to book appointments 7 days a week, 24 hours a day. Truly impressive!

Elia B.
Owner, Centro Medico IGEA

The Virtual Reception is a real game-changer for our front desk because, thanks to the callback feature, every request is automatically tracked and no patient goes unanswered.

Katia K.
Reception Manager, Studio Oculistico Postorino-La Mattina

Overall, the feedback is undoubtedly positive. In these first weeks, the Virtual Reception has proved to be a valuable support in managing closing-hour periods.

PierPaolo L.
Administrator, Fisiopolis

The feedback is positive and, after the initial training, the Virtual Reception performs adequately.

Alessandro M.
Administrator, Dermatologia MySkin

We are very satisfied with our new virtual colleague Monica, who is giving us invaluable help in managing phone calls, both with the information she provides and with callback requests, because she summarizes the subject of the callback request very well.

Giustina
Reception Manager, Universiis Ospizio Marino

The system is working. Operators daily check the bookings made during extended counter opening hours and have not found any issues so far. Thank you for your constant availability.

Marta
Reception Manager, Argentum Salute

Frequently asked questions about Virtual Reception for dental clinics

Yes. The Virtual Reception schedules and manages recalls for periodic hygiene visits: it contacts patients to confirm or reschedule the session, reduces no-shows, and lightens the front desk workload.

The Virtual Reception integrates with leading interoperable healthcare booking management systems, including Vettore Medical, Doctolib, DBMedica, Medinformatica-Medistudio, Innogea-Caremed, RB Software-GesLaAn, Google Calendar, Outlook, BCS, Bollino IT, Snoots and Alcyon-Dr.Ver. It reads availability in real time and books or modifies appointments directly in the calendar.

Yes. A safety mechanism is in place for emergencies: the assistant recognises priority situations and can transfer the call to an operator or the practice, ensuring the patient always has an appropriate response channel.

Yes. The solution is GDPR and EU AI Act compliant. We use advanced data encryption, OAuth 2.0 authentication, and complete data separation between clients. The assistant requests explicit privacy consent before processing sensitive data.

Plans start from EUR 207 per month on an annual commitment, including 500 minutes of actual conversation time per month. For specific volumes or clinic needs, pricing can be customised. Contact us for a tailored quote.

Automate your dental practice's front desk

Book a free demo and discover how the Virtual Reception can transform call management at your dental practice.

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