The AI virtual receptionist for dermatology practices

Your dermatology practice coordinates consultations, mole mapping, aesthetic treatments, and periodic check-ups. Run2AI's Virtual Reception manages bookings and patient information 24 hours a day, 7 days a week, without missing a single call.

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+15.000 Conversations/month
managed by AI
+2.500 Bookings/month
managed by AI
-35% Front desk
workload
Booking confirmed Dermatology consultation - 11:00 AM

Some of our clients

Pretmedica MD Concierge Biocontrol Centro Medico Igea Metica Studio Postorino Astrosalute Casa di Cura Regina Pacis Dermatologia Myskin FisioPolis Istituto Diagnostico Prof. D. Meduri Villa Esperia Pretmedica MD Concierge Biocontrol Centro Medico Igea Metica Studio Postorino Astrosalute Casa di Cura Regina Pacis Dermatologia Myskin FisioPolis Istituto Diagnostico Prof. D. Meduri Villa Esperia

Why dermatology practices choose Virtual Reception

Tangible benefits for your dermatology practice

Consultation and treatment booking

Automatically books dermatology consultations, mole mapping, and aesthetic treatments, respecting durations and resources in the practice calendar.

Periodic mole check-up recalls

Manages recalls for periodic mole checks and follow-ups, suggesting available slots and updating the calendar based on patient responses.

24/7 availability

The virtual assistant answers calls outside office hours, on weekends, and on public holidays. Patients can book and receive information at any time.

Up to 70% reduction in operating costs

An hour of calls handled by an operator costs on average €18-20. With AI, the cost drops to €6. Front desk staff are freed from repetitive tasks and can focus on in-person patient care.

What the Virtual Reception does for your dermatology practice

Automatic appointment booking

Books dermatology consultations directly in the management system calendar, checking availability in real time

Aesthetic treatment management

Manages bookings for aesthetic treatments and outpatient procedures according to configured rules and durations

Mole check-up recalls

Automates recalls for mole mapping and periodic checks, with new appointment suggestions

Compatible with your phone system

Works with VoIP and traditional PBX systems without changing your telephone infrastructure

Changes and cancellations

Handles rescheduling and cancellations, automatically updating the calendar

GDPR & EU AI Act

Encrypted data, OAuth 2.0 authentication, and complete data separation between clients

What our clients say

Experiences from practices and centers using the Virtual Reception

The AI assistant gives us the ability to welcome our clients by phone 24/7, actively supporting our receptionist team during normal working hours.

Marco S.
Administrator, Biocontrol

We started working with Run2AI in September. From the very first months of setup, they proved to be serious, professional, and very helpful. We've been live since January and I must say that both the phone system and the chatbot work brilliantly, giving patients the ability to book appointments 7 days a week, 24 hours a day. Truly impressive!

Elia B.
Owner, Centro Medico IGEA

The Virtual Reception is a real game-changer for our front desk because, thanks to the callback feature, every request is automatically tracked and no patient goes unanswered.

Katia K.
Reception Manager, Studio Oculistico Postorino-La Mattina

Overall, the feedback is undoubtedly positive. In these first weeks, the Virtual Reception has proved to be a valuable support in managing closing-hour periods.

PierPaolo L.
Administrator, Fisiopolis

The feedback is positive and, after the initial training, the Virtual Reception performs adequately.

Alessandro M.
Administrator, Dermatologia MySkin

We are very satisfied with our new virtual colleague Monica, who is giving us invaluable help in managing phone calls, both with the information she provides and with callback requests, because she summarizes the subject of the callback request very well.

Giustina
Reception Manager, Universiis Ospizio Marino

The system is working. Operators daily check the bookings made during extended counter opening hours and have not found any issues so far. Thank you for your constant availability.

Marta
Reception Manager, Argentum Salute

Frequently asked questions about Virtual Reception for dermatology practices

Yes. The Virtual Reception manages different appointment types: dermatology consultations, mole mapping, aesthetic treatments, and follow-ups. It can distinguish durations and required resources and book in the correct slot according to your practice's rules.

The Virtual Reception integrates with leading interoperable healthcare booking management systems, including Vettore Medical, Doctolib, DBMedica, Medinformatica-Medistudio, Innogea-Caremed, RB Software-GesLaAn, Google Calendar, Outlook, BCS, Bollino IT, Snoots and Alcyon-Dr.Ver. It reads availability in real time and books or modifies appointments directly in the calendar.

Yes. You can configure recall campaigns for periodic mole checks and follow-ups: the assistant contacts patients, suggests available dates, and updates the calendar based on their responses.

Yes. The solution is GDPR and EU AI Act compliant, with data encryption, OAuth 2.0 authentication, and complete data separation between clients. The assistant requests privacy consent where necessary for sensitive data.

Plans start from EUR 207 per month on an annual commitment, including 500 minutes of actual conversation time per month. For additional volumes or customisations, pricing can be defined on a quote basis.

Automate your dermatology practice's front desk

Book a free demo and discover how the Virtual Reception can transform call management at your dermatology practice.

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