The AI virtual receptionist for physiotherapy centers

Your physiotherapy center coordinates treatment cycles, follow-up sessions, and multiple therapists with different needs. Run2AI's Virtual Reception manages bookings and patient requests 24 hours a day, 7 days a week: organising the schedule, supporting rehabilitation pathways, and freeing the front desk from repetitive calls.

Book free demo Discover the benefits
+15.000 Conversations/month
managed by AI
+2.500 Bookings/month
managed by AI
-35% Front desk
workload
Booking confirmed Physiotherapy - Session 3/10

Some of our clients

Pretmedica MD Concierge Biocontrol Centro Medico Igea Metica Studio Postorino Astrosalute Casa di Cura Regina Pacis Dermatologia Myskin FisioPolis Istituto Diagnostico Prof. D. Meduri Villa Esperia Pretmedica MD Concierge Biocontrol Centro Medico Igea Metica Studio Postorino Astrosalute Casa di Cura Regina Pacis Dermatologia Myskin FisioPolis Istituto Diagnostico Prof. D. Meduri Villa Esperia

Why physiotherapy centers choose Virtual Reception

Tangible benefits for your center and your team

Treatment cycle management

Books and coordinates multi-session physiotherapy programmes: the AI organises subsequent sessions, manages follow-ups, and keeps the rehabilitation cycle aligned with the center's schedule.

Multi-therapist coordination

Independently manages each physiotherapist's calendar, respecting schedules, shifts, and availability. Patients book with the right professional without overlaps.

24/7 availability

The virtual assistant answers calls outside office hours, on weekends, and on public holidays. Patients and caregivers can book sessions or request information at any time.

Up to 70% reduction in operating costs

An hour of calls handled by an operator costs on average €18-20. With AI, the cost drops to €6. Front desk staff can focus on in-person care and higher-value activities.

What the Virtual Reception does for your physiotherapy center

Automatic session booking

Books physiotherapy sessions directly in the management system calendar, checking availability in real time

Treatment cycle management

Structures multi-session cycles, schedules subsequent sessions, and organises follow-ups in the rehabilitation pathway

Therapist schedule coordination

Aligns different physiotherapists' calendars, managing slots, session durations, and individual availability

Compatible with your phone system

Works with VoIP and traditional PBX systems without changing your telephone infrastructure

Changes and cancellations

Handles rescheduling and cancellations, automatically updating the calendar

GDPR & EU AI Act

Encrypted data, OAuth 2.0 authentication, and complete data separation between clients

What our clients say

Experiences from healthcare facilities using the Virtual Reception

The AI assistant gives us the ability to welcome our clients by phone 24/7, actively supporting our receptionist team during normal working hours.

Marco S.
Administrator, Biocontrol

We started working with Run2AI in September. From the very first months of setup, they proved to be serious, professional, and very helpful. We've been live since January and I must say that both the phone system and the chatbot work brilliantly, giving patients the ability to book appointments 7 days a week, 24 hours a day. Truly impressive!

Elia B.
Owner, Centro Medico IGEA

The Virtual Reception is a real game-changer for our front desk because, thanks to the callback feature, every request is automatically tracked and no patient goes unanswered.

Katia K.
Reception Manager, Studio Oculistico Postorino-La Mattina

Overall, the feedback is undoubtedly positive. In these first weeks, the Virtual Reception has proved to be a valuable support in managing closing-hour periods.

PierPaolo L.
Administrator, Fisiopolis

The feedback is positive and, after the initial training, the Virtual Reception performs adequately.

Alessandro M.
Administrator, Dermatologia MySkin

We are very satisfied with our new virtual colleague Monica, who is giving us invaluable help in managing phone calls, both with the information she provides and with callback requests, because she summarizes the subject of the callback request very well.

Giustina
Reception Manager, Universiis Ospizio Marino

The system is working. Operators daily check the bookings made during extended counter opening hours and have not found any issues so far. Thank you for your constant availability.

Marta
Reception Manager, Argentum Salute

Frequently asked questions about Virtual Reception for physiotherapy centers

Yes. The Virtual Reception manages multi-session treatment cycles: it structures the programme, books subsequent sessions, and organises follow-ups in the calendar, keeping the entire rehabilitation cycle consistent.

The Virtual Reception integrates with leading interoperable healthcare booking management systems, including Vettore Medical, Doctolib, DBMedica, Medinformatica-Medistudio, Innogea-Caremed, RB Software-GesLaAn, Google Calendar, Outlook, BCS, Bollino IT, Snoots and Alcyon-Dr.Ver. It reads availability in real time and books or modifies appointments directly in the calendar.

Yes. Each physiotherapist has a separate calendar: the assistant checks individual schedules, avoids overlaps, and suggests slots consistent with each professional's availability.

Yes. The solution is GDPR and EU AI Act compliant. We use advanced data encryption, OAuth 2.0 authentication, and complete data separation between clients. The assistant requests explicit privacy consent before processing sensitive data.

Plans start from EUR 207 per month on an annual commitment, including 500 minutes of actual conversation time per month. For specific needs, pricing can be customised based on the number of therapists and call volume. Contact us for a tailored quote.

Automate your physiotherapy center's front desk

Book a free demo and discover how the Virtual Reception can transform call management at your physiotherapy center.

Book free demo