# Run2AI

> Version: 1.1 | Updated: 2026-03-18

> Run2AI provides AI-powered digital solutions specifically designed for healthcare facilities in Italy. We specialize in Virtual Reception AI systems that automate front-desk operations, manage patient calls and appointments 24/7, and integrate seamlessly with existing healthcare management systems. Our mission is to help healthcare organizations adopt digital-first approaches and improve patient care through innovative AI technology.

## Contact

- **Email**: info@run2.ai
- **Address**: Via Malaga, 4, Milano 20143, Italia
- **Website**: https://www.run2.ai
- **VAT**: 05409280871

## About

Run2AI (formerly Run2Cloud) was founded in 2022 by Giuseppe Faraci and Luca Foresti, two professionals who created the technological infrastructure for the renowned Gruppo Santagostino. The company is headquartered in Milano, Italy, and focuses exclusively on healthcare sector solutions.

**Mission**: Help healthcare organizations adopt increasingly digital and efficient approaches through cutting-edge technologies like artificial intelligence.

**Team Leadership**:
- Giuseppe Faraci - Founder and board member
- Luca Foresti - Founder & President
- Andrea Giannuzzi - CEO

**Current Status**: Run2AI serves dozens of healthcare clients across Italy, helping them offer new service models and optimize processes.

## Services

### Virtual Reception AI
AI-powered 24/7 virtual receptionist for healthcare facilities. Handles phone calls and appointments automatically, reducing staff workload and improving patient experience.

**Features**:
- Automated call management
- Appointment booking and management
- Patient inquiry responses
- Multilingual support
- Integration with existing systems (Doctolib, Vettore, GipoNext, Medinformatica)

**Solutions**:
- **VoiceBot**: Intelligent voice assistant that autonomously answers facility calls, handles conversations naturally, and identifies urgent requests for immediate operator transfer
- **ChatBot**: Conversational chat available on all digital channels (website, WhatsApp, mobile app, email, kiosks) with multilingual support

**Key Metrics**:
- 90%+ reduction in call wait times
- 24/7 automated patient support and appointment booking
- 50+ healthcare facilities trust our solutions
- 80% increase in staff productivity and efficiency

**Main Page**: [Virtual Reception AI](https://www.run2.ai/virtual-reception-ai-sanita)

### Custom Solutions
Tailored digital solutions designed to meet specific healthcare facility needs, including AI chatbots, mobile applications, web applications, custom integrations, and workflow automation.

### SaaS Products

**Inventorify**: Complete inventory management system designed for healthcare facilities. Tracks medical supplies, equipment, and medications with ease.

**RefertoSicuro**: Secure medical reporting platform that ensures patient data protection while optimizing workflow for healthcare professionals.

## Key Information

### Main Pages

- [Homepage](https://www.run2.ai/): Overview of services, products, and solutions
- [Virtual Reception AI](https://www.run2.ai/virtual-reception-ai-sanita): Detailed information about AI virtual reception solutions
- [About Us](https://www.run2.ai/chi-siamo): Company history, mission, and team
- [Blog](https://www.run2.ai/blog): Healthcare AI insights, case studies, and industry articles
- [Success Stories](https://www.run2.ai/success-stories): Real-world case studies from healthcare facilities
- [Partners](https://www.run2.ai/partners): Integration partners and technology alliances
- [Newsletter](https://www.run2.ai/newsletter): Subscribe to healthcare AI updates

### Content Structure

**Blog Posts**: Located in `/blog/` directory, covering topics such as:
- AI tools for medical centers
- Virtual reception best practices
- Healthcare call center solutions
- Cybersecurity in healthcare
- Patient experience optimization
- Empathy in AI assistants

**Success Stories**: Detailed case studies in `/success-stories/` directory, including:
- Virtual Reception implementations
- Digital transformation projects
- AI chatbot deployments
- Clinical-administrative process digitization

## What We Do Not Do

Run2AI focuses exclusively on healthcare sector solutions. We do not:

- Provide general-purpose AI solutions outside healthcare
- Offer consumer-facing applications unrelated to healthcare facilities
- Develop solutions for non-healthcare industries
- Provide medical advice or clinical services (we provide technology solutions only)
- Operate as a healthcare provider or medical facility
- Offer solutions outside the Italian market (primary focus)

## Integration Partners

Run2AI integrates with major healthcare management systems:
- Doctolib
- Vettore
- GipoNext
- Medinformatica
- Centralini telefonici (telephone switchboards)

## Client Base

Run2AI serves healthcare facilities across Italy, including:
- Ospedale San Raffaele
- IRCCS IFO
- MD Concierge
- Metica
- AISI
- Olympus
- Welcomed
- Argentum
- Postorino
- Centro Medico Igea
- Biocontrol